Terms of Service: Website Copy Review and Refresh

 1. Acceptance of terms

The website copy review and refresh, which provides services to you subject to the following Terms of Service (“TOS”) in addition to the Terms of Service outlined at https://www.terryschillingwrites.com/terryschillinglegaldisclaimers.

These TOS may be updated from time to time without notice.

In summary, this document outlines what you can expect from me and what I expect from you.

 2. Description of service

The agreed amount will be paid upfront to Terry Schilling. You can cancel your service and receive a full refund within 5 business days after purchase, but only if you have not sent me the questionnaire. No refunds will be available after I receive the questionnaire and begin reviewing.

Upon payment, I will send over a questionnaire to learn more about your business goals, brand personality and tone of voice, target audience, and competitors. Once I receive the questionnaire, I will begin writing. I will deliver all the deliverables as described in the service within seven business days upon receiving the questionnaire.

This service is for only three pages of your website. If you’d like to discuss me helping you write other pages, I can provide a new quote.

I do ask you provide the best email to reach you. I will send you a Google Doc with your copy action plan that includes a breakdown of your three pages and how you can improve. I will also provide a screen recording critique of your pages for added visual and show you areas to improve the user experience. The final document will be copy recommendations for headlines and microcopy around call to action buttons. After the delivery of all materials for your review and refresh, we will schedule a 30-minute follow-up call with any last questions you have.

3. Guarantees

I cannot be held responsible for your actions before or after as a result of the advice I offer. My advice is based on my own experiences and knowledge.

I do guarantee I will be professional, considerate of your time and that I will deliver a high-quality experience that is geared towards:

  • Helping you navigate through your current website copy challenges

  • Treating your experience like I was on the other side of the service

You can also expect that I will:

  • Prepare thoroughly to maximize the value you get from this service

  • Behave in a way that is respectful and ethical

  • Do my best to check that all copy recommendations are not used by other companies. I have a software that checks for plagiarism.

  • Give honest feedback and not judge you like I’m one of the Mean Girls. I will be as clear as I can about how my copy recommendations and advice can improve the messaging on your website.

In return, I ask that you:

  • Get me the questionnaire within 3 business days after purchase.

  • Provide me with the three website pages you want reviewed

  • Be honest about your copy struggles and have an open mind to my feedback. I can’t help business owners who don’t want the help.

  • Behave in a way that is respectful and ethical

Let’s get this website copy party started.